Shipping Policy
- General Information
At Shreem Sutra, we strive to ensure that your shopping experience is seamless from the moment you place your order until it reaches your doorstep. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website, [https://shreemsutra.com](https://shreemsutra.com).
- Shipping Timeframe
2.1 Standard Delivery: We aim to deliver your order within 3 - 7 business days from the date of purchase. This delivery timeframe applies to most orders and locations within India.
2.2 Early Delivery: Depending on product availability and the efficiency of our delivery partners, your order may be delivered earlier than the 7-day timeframe. We will notify you via email or SMS once your order has been dispatched.
2.3 Order Processing Time: Orders are typically processed and dispatched within 1-2 business days. Please note that orders placed on weekends or public holidays will be processed on the next business day.
- Shipping Charges
3.1 Shipping charges will be calculated at checkout based on the shipping method selected and the delivery location. Any applicable charges will be clearly displayed before you confirm your purchase.
3.2 We offer free shipping on orders above a certain value, as indicated on our Website. Please check our Website for current promotions and offers.
- Delivery Partners
4.1 We work with reputable delivery partners to ensure that your orders are delivered safely and on time. However, delivery times may vary depending on the availability of our delivery partners and other factors beyond our control.
4.2 Once your order has been dispatched, you will receive a tracking number via email or SMS, which you can use to track the status of your delivery.
- Delivery Locations
5.1 We currently deliver to locations within India. Please ensure that the delivery address you provide is accurate and complete to avoid any delays.
5.2 If your delivery location is in a remote area, please note that delivery times may be longer than the standard 7-day timeframe.
- Delivery Issues
6.1 If there is any issue with your delivery, such as a delay or damage to the package, please contact our customer support team immediately. We will work with our delivery partners to resolve the issue as quickly as possible.
6.2 If a delivery attempt is unsuccessful due to an incorrect address or unavailability at the provided address, the order may be returned to us. In such cases, we will contact you to arrange for a re-delivery or cancellation of the order.